Digital Transformation of Transport: A Systematic Review of New Trends, Challenges and Key Strategies for Application

Abstract

Purpose of the article. The purpose of this article is to systematically review the digital transformation of the transport industry. The digital transformation review entails reviewing the new trends used in the digital transformation of transportation and logistics, challenges encountered in the digital transformation of transport, and critical strategies applied to ensure that the digital transformation of transport is a success.

Methodology/methods A systematic review method is used in the analysis and review of literature. Data is collected from five databases (Google Scholar, academia.edu, IEEE, Science Direct and Springer). The PRISMA framework was used to select eligible articles in five stages: defining eligibility criteria; identifying academic journals and databases; creating a query of keywords; collecting, storing, and filtering relevant articles; and performaning data analysis or review

Scientific aim. This paper aims to conduct a systematic review of the literature and critical analysis regarding the digital transformation of transportation, trends, challenges, and essential strategies for application.

Findings. The review of articles shows that the transport industry has adopted new trends of digital transformation, forming a significant supply chain. Also, strategies have been discussed to curb the transport industry's challenges amid the digital transformation. The findings contribute to filling research gaps and helping the transport sector.

Conclusions. The results revealed that new trends such as Artificial Intelligence, the Internet of things, cognitive computing, robotic process automation, and big data analytics are valuable components of the digital transformation of transport. The challenges are inadequacy of dedicated and skilled IT personnel in the industry, budget constraints, lack of organizational change management, evolving customer needs, lack of defined strategy, inefficient business processes and ineffective data management. Some strategies for application include hiring external experts and software consultants to bring new ideas to the already existing team, building a proper management structure for data collection and storage, and aligning digital transformation with company objectives.

Keywords: Digital Transformation, Transport sector, New trends, Challenges, Strategies, Supply Chain, Logistics.